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steadyPRINT Agent does not install the latest printer driver

Description of the problem

After updating the printer driver on the print server, the driver is not automatically updated by steadyPRINT.


Solution

Make sure that the option “at steadyPRINT Agent startup, delete all network standard printer connections not administered by steadyPRINT Agent” is active. During the next connection attempt the driver should be updated by steadyPRINT Agent. Alternatively, you can briefly disconnect the connection of the affected printer and then reconnect again.

ID: 21862 | Zur deutschen Version

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Back steadyPRINT Agent cannot create a connection to the database
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