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steadyPRINT Agent remains in offline mode after autostart

Description of the problem

On some systems it can happen that steadyPRINT Service does not establish a correct connection to the database during system startup.


Solution

Restarting steadyPRINT Service remedies this problem (affected up to version 4.1.0). A possible solution for this is delaying the starting time for steadyPRINT Service (no longer necessary after version 4.1.1).

ID: 21857 | Zur deutschen Version

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Back steadyPRINT Agent is started and a licence message appears immediately
Next steadyPRINT Agent remains in offline mode after autostart when using Microsoft Direct Access
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