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Adding a printer connection fails due to group policy settings

Description of the problem

The following error message appears on the client:

“Unable to add the per machine printer connection. The server printer spooler service is not running. Please restart the spooler on the server or restart the server machine.”

Solution

The following group policy settings must be ensured:
Computer Configuration > Policies > Administrative Templates > Printers > Allow Print Spooler to accept client connections: Enabled
Computer Configuration > Policies > Administrative Templates > Printers > Disallow installation of printer using kernel-mode drivers: Disabled

ID: 21846 | Zur deutschen Version

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