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You are using a similar software? Switch now and get steadyPRINT incl. VPD licenses for driverless printing at a one-time special price!
steadyPRINT MED: the solution for simple and secure printing in the healthcare sector. Only hospitals/medical centers or companies and organizations from the healthcare industry are entitled to purchase the offered licenses..
Licenses are based on each print server that will be managed with steadyPRINT.
The steadyPRINT MED server license
Licenses are exclusively based on devices not on users. There are two different MED Device CALs that include various assignment types for printers. A mixed operation of Windows Device CALs and Suite Device CALs is possible.
Windows Network Printers | Local Printers
Windows Network Printers | Local Printers | Hybrid Printer | vPrinter | vDirect Printer | vName Printer | SecurePrint | vFlow
The steadyPRINT SMB version for small and medium-sized businesses with a maximum of one print server and 5 to 50 users. It is a pure user-based subscription license incl. steadyPRINT Suite User Cals with all corresponding printer assignment types. One server license is already included. An upgrade to the regular steadyPRINT licensing is not possible.
steadyPRINT for small and medium-sized businesses (5-100 users)
Bronze | Silber | Gold | |
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Updates | |||
Support in case of errors | |||
SLA (Service Level Agreement) | Including Service Call (Infos) | Including SLA 1 (Infos) | Including SLA 4 (Infos) |
Availability | Mon – Fri, 8:00 a.m. to 6 p.m. (except on public holidays in the federal state of the service provider) | Mon – Fri, 8:00 a.m. to 6 p.m. (except on public holidays in the federal state of the service provider) | Mon – Sun, 12:00 a.m. – 12:00 p.m. (24×7) |
Response time (normal tickets / prioritized tickets) | 8h / 4h | 5h / 2h | 5h / 2h 4h at night (6:00 p.m. – 8:00 a.m.) |
Service billing | Service billing at normal hourly rate, if necessary with prioritization surcharge | Service billing at normal hourly rate, if necessary with prioritization surcharge | Service billing at reduced hourly rate, if necessary with prioritization surcharge |
Service contingent | on request | incl. service contingend of 4% of the license value | incl. service contingent of 6% of the license value |
Review | on request | yearly review | yearly review |
SID switcher | on request | on request | |
Additional licenses | on request | on request | free licenses for lab environments or migrations |
Training | on request | on request | Instruction / update training included (duration: max. 1 person day) |