No autostart of the steadyPRINT Agents on terminal servers
Description of the problem
After the installation of the steadyPRINT Agent on a terminal server, the steadyPRINT Agent does not start automatically on user login.
Description of the problem
After the installation of the steadyPRINT Agent on a terminal server, the steadyPRINT Agent does not start automatically on user login.
Description of the problem
We have currently problems with our steadyPRINT environment when transferring the printer settings to the clients. Read more
Known Issue Version 7.5.1
Description of the problem
After the installation and setup of steadyPRINT, I would like to print a document via steadyPRINT VPD. Having selected the VPD printer in the vPrinter window, the printout does not come out of the specified printer. The print job is rejected. Printing via a network printer is performed without any problem.
What do I have to do in order to ensure that the VPD printer processes the print job correctly?
Known Issue Version 7.5.0
Description of the problem
I am using my vDirect printer/vPrinter to print. The job is processed but no printout is generated at the printer. The VPD print job overview in the Center displays the error message “The file is existing.” The error suddenly occurs.
What can I do to have the printout work again?
Known Issue Version 7.5.1
Known Issue Version 7.5.0
Description of the problem
The print options “duplex” and “monochrome” are preinstalled in a public template. If the steadyPRINT vPrinter should be used to print via this template, the document is currently printed in color and the setting “monochrome” is not considered in the driver.
Known Issue Version 7.5.1
Known Issue Version 7.5.0
Description of the problem
The print settings such as “color”, “duplex”, “landscape” are automatically provided by the printing component in form of a so-called “print ticket / print template”. The settings that have been made are currently deleted in the new VPD2. This is why it is currently not possible to set print options in the online and secure printing mode.
Known Issue Version 7.5.1
Known Issue Version 7.5.0
Description of the problem
The new VPD2 allows the modification of the provided zoom factor. A zoom from A4 to A3 for example would be equal to a zoom factor of 141% which is not yet fully possible with the current version.
Known Issue Version 7.5.1
Known Issue Version 7.5.0
Description of the problem
It has been tried to print a document with the print options punching and stapling via MS Word. The preset print options, however, remained unconsidered via the quick assignment in Word. By opening and setting the above mentioned options in the driver settings window, they will be applied respectively.
Known Issue Version 6.1.3
Description of the problem
We have realized that the printing quality of documents printed via VPD is partly poorer than usual. Can you provide further assistance?
Known Issue Version 6.5.3
Description of the problem
We have increasingly rolled out the steadyPRINT Agent on usual Windows workstations. We have realized that after a network change the Agent sometimes freezes. Is this a known problem?