Database cache in the steadyPRINT reporting

Description of the problem

In the following, the steadyPRINT reporting function as of version 7.0.0 is to be specified.

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Printer connections cannot be established due to a point-and-print group policy that has not or incorrectly been configured

Description of the problem

It may occur that printer connections that require a driver installation cannot be established. This means that the printers to be connected are displayed in the steadyPRINT Agent but that the printer connection, however, cannot be established under Microsoft. This is often caused by a faulty or non-configuration of the point-and-print group policy.

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steadyPRINT Agent is offline, steadyPRINT Service without function

Description of the problem

With some client operating systems we realized that the steadyPRINT Agent is permanently offline.

Symptoms:

  • The steadyPRINT Agent is offline
  • The steadyPRINT Service is being performed
  • The credentials for the database connection are not hashed in the registry under computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\steadySUITE\steadyPRINT\PAS.
  • The PAS does not create a debug-log

Reason: The reason is a bug in the .NET Framework.

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Error message when starting the Center – „insufficient permission“

Description of the problem

At program start, the steadyPRINT Center displays the error message “Insufficient permission”.
Can you provide further assistance?
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Printer driver cannot be deleted/removed/cleared up. Driver still in use

Description of the problem

When deleting a printer, printer drivers are not removed although this function is enabled in the Agent profiles.

Could you provide further assistance?

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Replication – Driver was not found and needs to be downloaded

Description of the problem

We have realized that with some drivers the error message „The specified printer driver was not found on the system and needs to be downloaded“ (error 3019) is displayed during the replication via the steadyPRINT Center. After a manual installation of the driver on the target system and the new printer replication, it works as usual. Could you provide further assistance?

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Display printer website in the Center

Description of the problem

We have realized that when opening the printer website via the steadyPRINT Center the port name is used. In our environment, these names differ from the IP address and the DNS name. Therefore, the website cannot be displayed correctly. Could you provide further assistance?

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Replication of v4 printer drivers

Description of the problem

The integrated replication does not support the replication of v4 printer drivers.

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Printer mappings under Win2008R2 terminal server

Description of the problem

We are using the steadyPRINT Agent on a terminal server with Windows Server 2008 R2.
Printer assignments with vName, vPrinter and vDirect are created via the Agent and are visible for all users with s server session, but not for the assigned users.
Can you provide further assistance?

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VPD causes blurred printouts

Description of the problem

We have realized that the printing quality of documents printed via VPD is partly poorer than usual. Can you provide further assistance?

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