Critical problems with printing system on Windows operating system after Windows updates

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Currently, there might be critical problems with the printing system on Windows operating systems. Read more

Wrong font when printing checks via VPD

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Description of the problem

We have realized that when printing checks via steadyPRINT VPD the font which is important for the automated processing of checks is incorrectly displayed. Could you provide further assistance?

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Printer assignment via Center is delayed for users

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Description of the problem

After the installation of our new Citrix environment we realized that group assignments via the steadyPRINT Center took a long time to arrive/be implemented at the Client. After logging the user off and on again or the manual performance of “Reconnect printer” via the steadyPRINT Agent, the printers appear immediately. Can you provide further assistance?

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steadyPRINT Communication Overview

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Information

The following chart shows an overview of ports that are used by steadyPRINT components, espcially if communication traffic traverses network components such as firewalls or proxy servers where ports must be opened to ensure communication flow.

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Configuration of SNMP connection settings (as of version 8.0)

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Description of the article

We are using the SNMP monitoring of steadyPRINT. In order to access our printers via SNMP, however, we need a special configuration, among others the adjustment of the “Community String” for reading SNMP values. Is it possible to adjust the Connection parameters?

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PIN becomes invalid when changing from master to backup print server

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Description of the problem

We have currently problems with our steadyPRINT environment when transferring the printer settings to the clients. Read more