Knowledgebase-en

Critical problems with printing system on Windows operating system after Windows updates

17. June 2020/in General, Knowledgebase-en /by Karin Vitt

Currently, there might be critical problems with the printing system on Windows operating systems. Read more

Release Notes steadyPRINT 8.0.3

2. June 2020/in Knowledgebase-en, Release Notes (EN) /by Karin Vitt

steadyPRINT Modifications and Bug Fixes in version 8.0.3
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Wrong font when printing checks via VPD

20. April 2020/in Best Practice, Installation, Knowledgebase-en, steadyPRINT VPD /by Karin Vitt

Description of the problem

We have realized that when printing checks via steadyPRINT VPD the font which is important for the automated processing of checks is incorrectly displayed. Could you provide further assistance?

Printer assignment via Center is delayed for users

25. February 2020/in Best Practice, Knowledgebase-en, Printer Assignment, steadyPRINT Agent, steadyPRINT Center /by Karin Vitt

Description of the problem

After the installation of our new Citrix environment we realized that group assignments via the steadyPRINT Center took a long time to arrive/be implemented at the Client. After logging the user off and on again or the manual performance of “Reconnect printer” via the steadyPRINT Agent, the printers appear immediately. Can you provide further assistance?

steadyPRINT Communication Overview

24. February 2020/in Installation, Knowledgebase-en /by Karin Vitt

Information

The following chart shows an overview of ports that are used by steadyPRINT components, espcially if communication traffic traverses network components such as firewalls or proxy servers where ports must be opened to ensure communication flow.

Configuration of SNMP connection settings (as of version 8.0)

5. February 2020/in Best Practice, Installation, Knowledgebase-en, Monitoring /by Karin Vitt

Description of the article

We are using the SNMP monitoring of steadyPRINT. In order to access our printers via SNMP, however, we need a special configuration, among others the adjustment of the “Community String” for reading SNMP values. Is it possible to adjust the Connection parameters?