Printer assignment via Center is delayed for users

Description of the problem

After the installation of our new Citrix environment we realized that group assignments via the steadyPRINT Center took a long time to arrive/be implemented at the Client. After logging the user off and on again or the manual performance of “Reconnect printer” via the steadyPRINT Agent, the printers appear immediately. Can you provide further assistance?

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steadyPRINT Communication Overview

Information

The following chart shows an overview of ports that are used by steadyPRINT components, espcially if communication traffic traverses network components such as firewalls or proxy servers where ports must be opened to ensure communication flow.

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Configuration of SNMP connection settings (as of version 8.0)

Description of the article

We are using the SNMP monitoring of steadyPRINT. In order to access our printers via SNMP, however, we need a special configuration, among others the adjustment of the “Community String” for reading SNMP values. Is it possible to adjust the Connection parameters?

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PIN becomes invalid when changing from master to backup print server

Description of the problem

We have currently problems with our steadyPRINT environment when transferring the printer settings to the clients. Read more

Release Notes steadyPRINT 8.0

steadyPRINT Features, Modifications and Bug Fixes in version 8.0
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SQL Server Collation

Description of the problem

CreateSteadyDB does not install a new Database and fails with the error “Error installing a new Database: Invalid object name ‚information_schema.columns‘.

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