Default printer is not maintained for vDirect assignment

Description of the problem

In our company steadyPRINT vDirect printers are exclusively assigned via groups. In this context we have noticed that the default printer set by the user is not maintained after the restart. Can you provide further assistance?

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Default printer is misadjusted when reconnecting a disconnected terminal server session

Description of the problem

We have noticed that after the reconnection of a disconnected terminal server session the default printer is misadjusted although we have assigned permanently stored default printers in steadyPRINT. This partly happens after the log-in. How can we fix this problem?

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Window for selecting the default printer

Description of the problem

Every time I (as a user) start the steadyPRINT Agent, a window opens and displays several default printers for selection. How can I avoid them being diplayed each start?

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Local default printer does not remain permanently stored

Description of the problem

We defined a local default printer for a specific computer via the steadyPRINT Center which, however, remains stored only for a certain period. Which settings do we have to make in order to keep the local default printer stored?

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Localer default printer is not permanently set

Description of the problem

As a user, I use the steadyPRINT Agent to set a local default printer. After a restart, however, this printer is no longer set as default.

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Connecting printers takes a long time

Description of the problem

We have realized that it sometimes takes a long time to connect printers partly via steadyPRINT or via the Windows “devices and printers”-view. Moreover, the setting of the pre-defined default printer via steadyPRINT is delayed. After restarting the print spooler on the Client, the default printer is immediately set. Can you provide further assistance?

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Setting of (predefined) default printer does not work

Description of the problem

Error message: “The process could not be completed (error 0x0000079). Check the printer name and make sure that the printer is connected to the network.”

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It is not possible for the user to set the local default printer via steadyPRINT Agent

Description of the problem

It is not possible for the user to set the local default printer via the steadyPRINT Agent.

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