Description of the problem
We have extended our license volume by additional Windows CAL licenses so that steadyPRINT can be provided to all users in our company. We have realized, however, that after the import of the new licenses some clients are still unable to apply the license and thus to get the printers connected. Could you provide further assistance?
Description of the problem
In the following, the steadyPRINT reporting function as of version 7.0.0 is to be specified.
Problem description Due to an internal changeover, we would like to create the printer connections with the FQDN, e.g. „\\printserver01.steadyprint.com\printer01“. Is it possible to adjust the name when connecting the printers via steadyPRINT?
Description
If you are using Branch Office Server licenses, please contact your account manager or our support team as these licenses have been eliminated and the functionalities are now provided in a different way.
Description of the problem
It may sometimes happen that in a terminal server environment the client name is not correctly determined when reconnecting the session from another computer.
Scenario:
If computers are now assigned via the client name, they will possibly be incorrect as the new client name has not been determined correctly.
Description of the problem
steadyPRINT needs a range of shared ports for the communication with different systems.
Description of the problem
We use the automatic steadyPRINT Agent Distribution and tried to perform a backup of the steadyPRINT database. Unfortunately, we receive the error message „[…] Access denied. […]“. Can you provide further assistance?
Description of the problem
Since the update of our steadyPRINT database to Version 5.2.0, the old steadyPRINT Agents (Version 5.1.0) can no longer access the database and remain in offline mode (grey symbol in task bar).
Description of the problem
This article describes the relocation of the steadyPRINT database to another database server.
Description of the problem
We have recently deleted some Active Directory Accounts from the AD including users and Computers. We have now realized that they are still displayed in the steadyPRINT Center. How can we delete the accounts in one go?
