No autostart of steadyPRINT Agent on terminal servers

Description of the problem

We have installed the steadyPRINT Agent on our terminal servers by using the MSI package (steadyPRINT.msi). We realized, however, that it does not automatically start after login. Can you provide further assistance?

Solution

Please make sure that the installation is carried out with administrative rights. In the case of the MSI package, please proceed as follows:

1. Start the command line on the terminal server with “Carry out as Administrator”.
2. Navigate to the MSI package.
3. Run the Installation as usual.

As an alternative, you can also use the additionally provided setup.exe which automatically carries out an upgrade of the required rights for the correct installation. Generally, the difficulty here is that the required registry entries for the autostart are not made. Here, administrator privileges are necessary.

Terminal server – autostart entry of the steadyPRINT Agent

Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Values: Userinit = C:\Windows\system32\userinit.exe,C:\Program Files (x86)\steadyPRINT\PMP\pmp.exe

Terminal server – Logout entry for terminating the steadyPRINT Agent (Citrix only)

Registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\TWI

Values: LogoffCheckSysModules = pmp.exe

Workstation – autostart entry of the steadyPRINT Agent (current user only)

Registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

Values: steadyPRINT Agent = C:\Program Files (x86)\steadyPRINT\PMP\pmp.exe

Workstation (32-bit) – autostart entry of the steadyPRINT Agent (for all users)

Registry key: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

Values: steadyPRINT Agent = C:\Program Files (x86)\steadyPRINT\PMP\pmp.exe

Workstation (64-bit) – autostart entry of the steadyPRINT Agent (for all users)

Registry key: HKEY_LOCAL_MACHINE\Software\Wow6432Node \Microsoft\Windows\CurrentVersion\Run

Values: steadyPRINT Agent = C:\Program Files (x86)\steadyPRINT\PMP\pmp.exe