Local Printers

(Last update of this topic: 12-02-2021)

Navigation:  Centralized Administration > Print Server Administration >

Local Printers

(Last update of this topic: 12-02-2021)

Previous pageReturn to chapter overviewNext page

Administration of Local Printers

For the administration and configuration of the local printers of a workstation, provides a separate interface (see figure Administration of local printers) with all necessary setting options for a remote management. In order to install a new printer, select [Computer] > Install printer via the context menu. For managing an existing printer, please go to [Local Printer] > Open printer. For uninstalling, please go to [Local Printer] > Uninstall printer and finally confirm the process.

 

 

sp_center_067

Figure <%HMFIGURECOUNTER%: Administration of local printers

 

Connection Settings

The printer connection can be selected or configured in the settings. In this context, the following options are available:

 

Existing connections: Select an already existing connection
New TCP/IP connection: Configure a new connection and if necessary further settings.
New local connection: Configure a new local connection.

 

In order to keep the printer connections available even in switched-off state, the option Inventory Computer Information under Settings > Agent-Profile > [Profile] > Inventory should be enabled. If the computer is accessible, the steadyPRINT Center additionally performs the inventory of the connections.

 

Driver Settings

Open the diver settings and select the printer diver which is to be used during the printer installation. By default, the steadyPRINT Center attempts to determine the current and available drivers on the target system. If this procedure fails, a fallback to the supplied Inbox drivers of the operating systems is carried out.

 

As an alternative, a printer driver can be provided for installation via the INF file of the respective manufacturer. To do this, click browse... and select the required file. Subsequently, a list of all drivers is displayed.

 

Important

File Shares

               

Make sure that during the installation process the specified share can be accessed .

 

Printer Settings

Enter the printer name here and configure its share. Furthermore, it is possible to define the printer settings.

 

Execution Time of Printer Configuration

After saving the printer configuration for the (de-) installation, the steadyPRINT Center attempts to notify the affected computer directly. Should the notification fail, an error message is displayed. In addition, the steadyPRINT Service checks on each start and at configurable intervals if any changes have been made and realizes them respectively. The interval can be adjusted via the option Local Printer: Update Interval for Local Printers under Settings > Performance > [Profile] > steadyPRINT Service.

 

Important

Necessary Components

               

To run the printer installation on the branch office print server, the steadyPRINT Agent and steadyPRINT Service are necessary.

 

Important

Required Authorizations

               

To run the printer installation or de-installation, a service account for the steadyPRINT Service is required performing administrative processes (e.g. printer driver installation and access to an optional file share for the manufacturer's INF file). The information is given during the installation of or subsequently via the Windows Service Manager.

 

Frequent Errors and Warnings

After the execution of the printer configuration, a feedback message on the installation status appears in the upper configuration window (see figure Local Printers). In the following, a list of frequent errors and warnings that might occur during the remote printer installation is displayed.

 

Error message: The printer driver [name] which is possibly not available on the computer [Client] could not be installed.

Possible causes:

Specified driver not found
Driver architecture not compatible with target system

 

Error message: The printer [printer name] could not be added to the print server [print server name]: Access denied.

Possible causes:

Configured service account of steadyPRINT Service has no administrative rights to access target system
Configured service account was not added to the local safety setting Register as service.

 

Error message: The printer [printer name] could not be added to the print server [print server name]: The format of the specified share name is  incorrect.

Possible causes:

Share name contains invalid characters
Share name already exists

 

Error message: The printer [printer name] could not be added to the print server [print server name]: The printer driver is unknown

Possible causes:

Configured printer driver could not be installed
Configured printer driver was not found
Driver architecture not compatible with target system

 

Warning: When trying to notify the computer „[computer name]“ of the modified printer configuration, an error occurred.

Error message: Service PAS cannot be opened on the computer [computer name]. Access denied.

Possible causes: The current user running the steadyPRINT Center has no administrative rights to access the target system

Note: The implementation of the printer configuration is done according to the interval (see chapter Execution Time).

 

Warning: When trying to notify the computer „[computer name]“ of the modified printer configuration, an error occurred.

Error message: The service control manager on the computer [computer name] cannot be opened. You are possibly not authorized to run this process. The RPC server is not available.

Possible causes:

Target system is switched off or inaccessible
Target system is inaccessible due to firewall and/or routing settings.
The current user running the steadyPRINT Center has not administrative rights to access the target system

Note: The implementation of the printer configuration is done according to the interval (see chapter Execution Time).