Webserver cannot be started – invalid access rights

Description of the problem

We are currently installing the steadyPRINT web server. Unforunately, the service cannot be started on our computer. The following error is displayed in the event log:

The Apache service named reported the following error:
>>>(OS 10013)The access to a socket was invalid due to the access rights of the socket. : AH00072: make_sock: could not bind to address [::]:443 .

The Apache service named reported the following error:
>>>(OS 10013)The Access to a socket was invalid due to the access rights of the socket. : AH00072: make_sock: could not bind to address 0.0.0.0:443 .

The Apache service named reported the following error:
>>>AH00451: no listening sockets available, shutting down .

The Apache service named reported the following error:
>>>AH00015: Unable to open logs .

Can you provide further assistance?



Solution

The problem is probably that another service that was installed before (e.g. Microsoft IIS) is running on port 443. This results in the access errors described above when the steadyPRINT web server tries to claim this port for itself.

The following options are available to solve the problem:

    1. Disable the service currently running on port 443 (if not needed).
    2. Adjustment of steadyPRINT web server port

      a. Navigate to path „[SP_INSTALL]\Webserver\apache\conf\extra“.
      b. Open the file httpd-ssl.conf
      c. Search for and replace all instances of port 443 by a port currently not used, e.g. 444
      d. Then save all changes
      e. Start the steadyPRINT web server service

    ID: sP00000 | Created on: 25-March-2015

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