No connection to database

Description of the problem

After the installation of steadyPRINT we receive the following error message when starting the steadyPRINT Center: „Network-related or instance-specific error occurred while establishing a connection to SQL Server. The Server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 – Error when defining the specified server/specified instance)“.
Error_message
Can you provide further assistance?



Solution

For the Connection to the database, steadyPRINT required the complete database instance Name (e.g. [SERVER]\[INSTANCE]. If, during the Installation, it was forgotten to indicate the instance, although required, the error message described above occurs. In order to resolve the problem, we recommend to re-install the steadyPRINT Center on the computer in question by indicating the correct database instance name.

Related articles
https://www.steadyprint.com/?p=2620

Related links
https://technet.microsoft.com/en-us/library/ff487039(v=sql.105).aspx

ID: sP00000 | Created on: 19-Jan-2015

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