Known Problems during the installation and setup of steadyPRINT VPD

Description of the problem:

This article describes known problems that might occur during the installation and/or the setup of steadyPRINT VPD as well as appropriate solutions. The basic and detailed installation guide from https://www.steadyprint.com/user-manual/virtual_printer_driver_vpd.htm serves as the basis. For installation and setup, please follow the steps described.

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Does steadyPRINT also support other user directories such as Novell eDirectory, for example?

Description of the problem

Does steadyPRINT also support other user directories such as Novell eDirectory, for example?

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Thin Clients are supported by steadyPRINT. Apart from Windows, are there also other operating systems, such as Linux or Mac OS, supported on Workstations?

Description of the problem

Thin Clients are supported by steadyPRINT. Apart from Windows, are there also other operating systems, such as Linux or Mac OS, supported on Workstations?

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Do I have to carry out an installation on the client for steadyPRINT?

Description of the problem

Do I have to carry out an installation on the client for steadyPRINT?

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Installation of steadyPRINT VPD not possible in Citrix environments

Description of the problem:

We have noticed that the steadyPRINT vPrinter is not installed in out Citrix environment although the configuration has been performed according to the instructions. Could you provide further assistance?

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Parallel operation of Citrix UPS and steadyPRINT VPD

Description of the problem

We have installed and configured the new steadyPRINT VPD on our terminal servers. Unfortunately, the steadyPRINT VPD printer is not installed although we have followed the instructions. We would like to replace the Citrix UPS. Can you provide further assistance?

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VPD – Known Issues

Article description

This article describes known issues related to steadyPRINT VPD and possible Solutions.

The steadyPRINT VPD printer uses its own printer driver (steadyPRINT Virtual Printer Driver). In some cases, graphical problems might occur on the printout. In the following you will find different problem descriptions and the appropriate Solutions.

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Configuration of SNMP connection settings

Description of the problem

We are using the SNMP monitoring of steadyPRINT. In order to access our printers via SNMP, however, we need a special configuration, among others the adjustment of the “Community String” for reading SNMP values. Is it possible to adjust the Connection parameters?

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