VPD causes blurred printouts (fixed in Version 6.5.0)

Known Issue Version 6.1.3

Description of the problem

We have realized that the printing quality of documents printed via VPD is partly poorer than usual. Can you provide further assistance?

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Installation of 32 bit VPD printer driver to 64 bit print server

Description of the problem

We are in the process of installing the VPD printer driver to our 64 bit Windows print server. Currently we are facing the problem that the 32 bit steadyPRINT VPD driver cannot be installed.
The system is looking for the ntprint.inf that I cannot find locally or on the Windows DVD. The x64 driver can be installed without any problem. Can you provide further assistance?

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steadyPRINT Agent freezes after network change (fixed in Version 6.5.4)

Known Issue Version 6.5.3

Description of the problem

We have increasingly rolled out the steadyPRINT Agent on usual Windows workstations. We have realized that after a network change the Agent sometimes freezes. Is this a known problem?

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Logging for FollowMe printing

Article description

The file log.xml is stored in the directory of the steadyPRINT FollowMe installation (with a default installation C:\Program Files (x86)\steadyPRINT\FollowMe).
This file determines the output path and the configuration of the log file (steadyPRINT.log) which is created in the output path.

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Known Problems during the installation and setup of steadyPRINT VPD

Description of the problem:

This article describes known problems that might occur during the installation and/or the setup of steadyPRINT VPD as well as appropriate solutions. The basic and detailed installation guide from https://www.steadyprint.com/user-manual/virtual_printer_driver_vpd.htm serves as the basis. For installation and setup, please follow the steps described.

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Does steadyPRINT also support other user directories such as Novell eDirectory, for example?

Description of the problem

Does steadyPRINT also support other user directories such as Novell eDirectory, for example?

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Thin Clients are supported by steadyPRINT. Apart from Windows, are there also other operating systems, such as Linux or Mac OS, supported on Workstations?

Description of the problem

Thin Clients are supported by steadyPRINT. Apart from Windows, are there also other operating systems, such as Linux or Mac OS, supported on Workstations?

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Do I have to carry out an installation on the client for steadyPRINT?

Description of the problem

Do I have to carry out an installation on the client for steadyPRINT?

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Installation of steadyPRINT VPD not possible in Citrix environments

Description of the problem:

We have noticed that the steadyPRINT vPrinter is not installed in out Citrix environment although the configuration has been performed according to the instructions. Could you provide further assistance?

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