SNMP example 4.2 – Create own SNMP query (OID unknown)

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Beispiel 4.2 – Create own SNMP query (OID unknown)

If you do not know exactly which OID is required for the SNMP query, use the MIB browser to find the OID for your model. MIB files can be directly obtained from the manufacturer of the device that you want to monitor. We want, for example, read out the number of pages printed in black and white on a Lexmark printer.

After some internet research we have found out that the SNMP queries regarding this topic can be found in the Lexmark1.mib file. We download the Lexmark1.mib of the manufacturer. After starting steadyPRINT we open the MIB browser under Extras in the ribbon.

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First, we create a new MIB profile by clicking the button “Mib profiles”. MIB profiles serve to link a MIB file to a manufacturer and a model in order to simplify the administration. If you require numerous OIDs for different printers in the course of your application, the profiles represent an enormous improvement to keep the overview.

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We select the manufacturer “Lexmark” and the model “x630” from the lists of manufacturer and models (example 4.1). As an alternative, we can also create a new manufacturer and a new model. We open the file browser “…” and select the MIB file Lexmark1.mib by accessing the downloaded MIB file.

Having confirmed with “OK“ the window closes. The file „Lexmark1.mib“ is already predefined in the MIB browser. We load the file to the browser by clicking the „Play“ button. In order to quickly navigate to the requested OID, we enter “mono” in the search button and a filtered selection of OIDs is displayed.

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We select the OID “.1.3.6.1.4.1.641.2.1.5.2” and copy it to the clipboard.

Then you can proceed as described in example 4.1:

  • create SNMP query
  • assing OID to the SNMP query
  • assign SNMP query to the printer
  • ID: sP00000 | Created on: 09-Nov-2015

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SNMP example 4.3 – Create SNMP queries from several OID queries

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SNMP example 4.3 – Create SNMP queries from several OID queries
You can create SNMP queries from any number of OID queries.

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A classic example for a SNMP profile consisting of several OIDs is the determination of the fill level of the cartridge.

The used OIDs are:
1.3.6.1.2.1.43.11.1.1.8.1.1 = Max. toner level (Cyan)
1.3.6.1.2.1.43.11.1.1.9.1.1 = Current toner level (Cyan)

In order to determine this value, the current fill value has to be subtracted from the maximum fill value and divided by 100. The sum of this result is the current fill value in percent (%).

We create a SNMP query and call it “Cyan”. We choose Marker as the category and specify manufacturer and model for this query. We then create 2 OID queries with the category Marker:
We choose the color Cyan and the max. capacity. We enter 1.3.6.1.2.1.43.11.1.1.8.1.1 as the OID and confirm with “OK”. Now we create the second query with current capacity. We enter 1.3.6.1.2.1.43.11.1.1.9.1.1 as the OID and again confirm with “OK”.

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ID: sP00000 | Created on: 09-Nov-2015

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SNMP Example 4.4 – Edit a SNMP query

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In order to edit a SNMP query, you can directly click “…” of the respective query in the Monitoring tab or get to this view via the SNMP profiles. The function Edit enables you to edit all previously defined values for this SNMP query. The category of the query cannot be subsequently edited.

ID: sP00000 | Created on: 09-Nov-2015

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SNMP Example 4.5 – Creating a report including page prices

Article descriptionExample 4.5: Creating a report including page prices

Best Practice:
We recommend to provide a separate server for the Monitoring function so that all environments can be controlled.
Create a new performance profile in the Center to collect SNMP data and disable the collection of SNMP data in all other performance profiles so that all data will be recorded once from a central point.

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Switch to the Monitoring tab and create the OID queries for color pages and monochrome print.

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Please take the OIDs from the MIB files of the respective manufacturer. Choose Page Counter (color) or Page Counter (mono) as OID category. With this setting the OIDs are connected to the report.

Open Reporting (under the tab Extras) and create a report containing page prices.

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ID: sP00000 | Created on: 09-Nov-2015

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Center does not display all domains (fixed in Version 5.2.3)

Known Issue Version 5.2.2

Description of the problem:

We have noticed that the steadyPRINT Center does not identify all domains included in our deeply nested domain forest. Can you provide further assistance?

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Printer is not reconnected after renaming

Description of the problem:

We have recently renamed a printer on the print server and noticed that it is now no longer reconnected on the Clients. Can you provide further assistance?

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Deleted Active Directory Accounts in steadyPRINT

Description of the problem

We have recently deleted some Active Directory Accounts from the AD including users and Computers. We have now realized that they are still displayed in the steadyPRINT Center. How can we delete the accounts in one go?

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Deleted AD objects remain in steadyPRINT (fixed in Version 5.0.0)

Known Issue Version 4.3.5

Description of the problem

Some time ago, we deleted some objects from the Active Directory and found out that they still turned up in steadyPRINT. Is it possible to remove them and clear up the system?

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Window for selecting the default printer

Description of the problem

Every time I (as a user) start the steadyPRINT Agent, a window opens and displays several default printers for selection. How can I avoid them being diplayed each start?

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No inventory of local printers

Description of the problem

We have enabled the inventory of local printers. In my test environment, however, I cannot see the local printers in the steadyPRINT Center. Can you provide further assistance?

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