Error message when starting the Center – „insufficient permission“

Description of the problem

At program start, the steadyPRINT Center displays the error message “Insufficient permission”.
Can you provide further assistance?
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Printer driver cannot be deleted/removed/cleared up. Driver still in use

Description of the problem

When deleting a printer, printer drivers are not removed although this function is enabled in the Agent profiles.

Could you provide further assistance?

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Replication – Driver was not found and needs to be downloaded

Description of the problem

We have realized that with some drivers the error message „The specified printer driver was not found on the system and needs to be downloaded“ (error 3019) is displayed during the replication via the steadyPRINT Center. After a manual installation of the driver on the target system and the new printer replication, it works as usual. Could you provide further assistance?

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Display printer website in the Center

Description of the problem

We have realized that when opening the printer website via the steadyPRINT Center the port name is used. In our environment, these names differ from the IP address and the DNS name. Therefore, the website cannot be displayed correctly. Could you provide further assistance?

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Replication of v4 printer drivers

Description of the problem

The integrated replication does not support the replication of v4 printer drivers.

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Printer mappings under Win2008R2 terminal server

Description of the problem

We are using the steadyPRINT Agent on a terminal server with Windows Server 2008 R2.
Printer assignments with vName, vPrinter and vDirect are created via the Agent and are visible for all users with s server session, but not for the assigned users.
Can you provide further assistance?

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VPD causes blurred printouts

Description of the problem

We have realized that the printing quality of documents printed via VPD is partly poorer than usual. Can you provide further assistance?

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Automatic Replication

Description of the problem

We are currently using steadyPRINT in combination with the reliability function (master- and backup print server). In the steadyPRINT manual we read that after each change of the printers (settings) a new printer replication has to be performed on the master print server so that the backup print server has the same configuration status. Is it possible to automate this process?

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steadyPRINT Agent freezes after network change

Description of the problem

We have increasingly rolled out the steadyPRINT Agent on usual Windows workstations. We have realized that after a network change the Agent sometimes freezes. Is this a known problem?

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Incorrect Client name after taking over session

Description of the problem

It may sometimes happen that in a terminal server environment the client name is not correctly determined when reconnecting the session from another computer.
Scenario:

  1. The user logs on to the terminal server. The client name is correctly identified.
  2. The user logs on to the terminal server via another computer and takes over the existing/disconnecte session. In this case the client name from the first session might remain.

If computers are now assigned via the client name, they will possibly be incorrect as the new client name has not been determined correctly.

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