Replication – Driver was not found and needs to be downloaded

Description of the problem

We have realized that with some drivers the error message „The specified printer driver was not found on the system and needs to be downloaded“ (error 3019) is displayed during the replication via the steadyPRINT Center. After a manual installation of the driver on the target system and the new printer replication, it works as usual. Could you provide further assistance?

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Display printer website in the Center

Description of the problem

We have realized that when opening the printer website via the steadyPRINT Center the port name is used. In our environment, these names differ from the IP address and the DNS name. Therefore, the website cannot be displayed correctly. Could you provide further assistance?

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Replication of v4 printer drivers

Description of the problem

The integrated replication does not support the replication of v4 printer drivers.

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Creating printer connections based on FQDN

Problem description Due to an internal changeover, we would like to create the printer connections with the FQDN, e.g. „\\printserver01.steadyprint.com\printer01“. […]

Branch Office print server no longer available

Description

If you are using Branch Office Server licenses, please contact your account manager or our support team as these licenses have been eliminated and the functionalities are now provided in a different way.

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Automatic Replication

Description of the problem

We are currently using steadyPRINT in combination with the reliability function (master- and backup print server). In the steadyPRINT manual we read that after each change of the printers (settings) a new printer replication has to be performed on the master print server so that the backup print server has the same configuration status. Is it possible to automate this process?

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Installation of 32 bit VPD printer driver to 64 bit print server

Description of the problem

We are in the process of installing the VPD printer driver to our 64 bit Windows print server. Currently we are facing the problem that the 32 bit steadyPRINT VPD driver cannot be installed.
The system is looking for the ntprint.inf that I cannot find locally or on the Windows DVD. The x64 driver can be installed without any problem. Can you provide further assistance?

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Logging for FollowMe printing

Article description

The file log.xml is stored in the directory of the steadyPRINT FollowMe installation (with a default installation C:\Program Files (x86)\steadyPRINT\FollowMe).
This file determines the output path and the configuration of the log file (steadyPRINT.log) which is created in the output path.

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Printer port is not correctly displayed in the Center

Description of the problem

We have noticed that with some printers the printer port is not correctly displayed. The IP port is displayed with „_1“ instead of the IP address or the DNS name. How can we fix this problem?

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Create BranchOffice printer assignments by the user

Description of the problem

We would like to exclusively use steadyPRINT BranchOffice printer assignments in future. The end user himself should be able to create them via the steadyPRINT Agent. At the moment this is only possible for Windows printer assignments via the Agent. An assignment via the steadyPRINT Center, however, works without problems. Could you provide further assistance?

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